Tenant Newsletter
September 2025
September 1st
3G Properties Group wishes for you to have a great relaxing holiday on this Labor Day, sending our appreciation and respect to the workers of every field.
REMINDER: WORK ORDER POLICY
The Maintenance Department consolidates work orders to minimize the amount of
trips to your homes and exposure of Covid, Flu and other viruses. Please ONLY SUBMIT ONE
WORK ORDER every TWO MONTHS for non-emergency/non-essential repairs. This one work
order can have multiple items listed. If multiple work orders are submitted multiple times
within 2 months for non-emergency/non-essential repairs, maintenance will cancel the request.
If you are having any sickness and/or virus symptoms, please inform our Maintenance
Department when they coordinate your work order appointments. Please submit your repairs
that are non-emergencies/non-essentials through your portal.
As a reminder your lease states the following about work orders:
For emergencies only, please call (940) 262-0091 Ext 1002 to leave a voicemail. Messages left will be checked after hours and on weekends. Please submit a work order so we have written documentation. We WILL NOT process a work order request without your written work order first through your tenant portal.
Photos must also be uploaded to support your maintenance requests.
Maintenance emergencies are:
Water Leaks (shut off water immediately)
Heat is out and it is below 55 degrees
AC is out and it is above 85 degrees
Toilets: None are working (not just one)
Sewage backup throughout (not just a clogged drain)
Broken windows and doors (not lockouts) If this is a lockout, you must call a locksmith and report this to maintenance via a work order once our office is open.
Electrical: Outages (not caused by the power company or weather related) that affect major parts of the home
The HVAC systems can only perform within a 20 degree differential. If it's 100+ and you want your house to cool to 70 then you might want to invest in a portable a/c unit that you can move from room to room to create an even cooler environment.
We do not handle anything other than emergencies on the weekend and after hours. If it is non emergency it will be handled the next business day.
If you are ever locked out of your rental property, it is your responsibility to contact and pay for locksmith services. This is not a maintenance request (see above).
Do NOT pour oil or grease down any drains including garbage disposals to prevent clogs and repairs being charged back to tenants due to misuse.
“Flushable” Wipes — and Almost Everything Else — Are Not Flushable. Here is a simple truth. Sewer systems were designed to handle two things — human waste and toilet paper. Flushing wipes increases the chances that the pipes will get blocked and cause serious problems for the sewer system in general. Repairs caused by misuse will be charged back to tenants.
Lease reminders
DUE TO LIABILITY, UNDER NO CIRCUMSTANCES SHOULD ANY TENANT OR OCCUPANT ACCESS THE ATTIC OF THE PROPERTY FOR STORAGE OR ANY OTHER PURPOSE. You are not allowed to change your AC filters if they are located in the attic space or above 6 feet from the ground.
No temporary or above ground pools of any kind or trampolines are permitted on the property per your Lease Agreement, paragraph 12D.
If you have an addition to your family, i.e. new baby, please let us know so we can add them as occupants. We will need their name and date of birth. Any occupants 18 or older are required to complete a rental application for approval prior to them moving in.
Written communication is best! When you have questions or concerns related to your lease, policies or procedures, please email to admin@3gpropertiesgroup.com. 3G personnel will respond within 48 business hours. Thank you!
REMEMBER TO KEEP YOUR RENTER’S INSURANCE POLICY CURRENT AND UP TO DATE! All tenants and occupants 18 years and older must have renters insurance.
3G Properties Group should be named on your policy as an “additional interest” so your insurance company will automatically send us your proof of insurance and any changes or updates. If all tenants are not named on the insurance policy or we do not have a copy of your policy on file, there is a mandatory $15 landlord’s liability insurance policy charged to your rental property each month to be included in your rent payment. Tenant’s personal property is not protected unless Tenant has their own RENTERS INSURANCE.
Please send us a copy of your renewed policy so we can add to your portal:
ALL ANIMALS MUST BE APPROVED
Per your Lease Agreement, all animals must be approved prior to bringing them onto the rental property. This includes assistance and support animals. Prior to having an animal or pet, please contact Lilian at admin@3gpropertiesgroup.com so she can assist you with the approval process. Please remember to have all animals approved through Pet Screening: https://3gpropertiesgroup.petscreening.com/
National White Chocolate Day
September 22nd
White chocolate is made from cocoa butter, sugar, and milk solids, and does not contain any cocoa solids.
The origins of white chocolate are a bit unclear, but it is believed to have been invented by the Swiss chocolate manufacturer Nestle in the 1930s. The company created a white chocolate bar called "Galak" that was popular in Europe and Latin America.
However, some historians argue that white chocolate was actually first made in Europe in the 1800s, although it was not widely available or popular until much later.
In any case, white chocolate has become a popular and versatile ingredient in desserts, baking, and cooking around the world.
If you want to try your hand at making your own white chocolate, here's a basic recipe:
Ingredients:
- 1 cup cocoa butter
- 1/2 cup powdered sugar
- 1/2 cup powdered milk
- 1 teaspoon vanilla extract
Instructions:
- Begin by melting the cocoa butter in a double boiler or a heatproof bowl set over a pot of simmering water. Make sure that the bowl does not touch the water.
- Once the cocoa butter has melted, remove the bowl from the heat and stir in the powdered sugar and powdered milk until well combined.
- Add the vanilla extract and stir to combine.
- Pour the mixture into a mold or onto a parchment-lined baking sheet and let it cool to room temperature.
- Once the white chocolate has cooled and hardened, it can be broken into pieces or cut into desired shapes.
Note: It's important to use high-quality ingredients when making white chocolate. Be sure to use pure cocoa butter, not vegetable oil or other substitutes, as this will affect the texture and taste of the final product. Also, be careful not to overheat the chocolate or let any water get into it, as this can cause the chocolate to seize and become grainy.
FRIENDLY REMINDER THAT LAWN WATERING IS A MUST!
Hello Residents! It is that time of year when the lawns and foundations will need watered on a consistent basis due to the Texas heat. There is normally less rain so the grass and house foundation will suffer if not watered at least two (2) times per week. Please adhere to your Lease Agreement, paragraph 17B(3):
Unless prohibited by ordinance or other law, Tenant will water the yard at reasonable and appropriate times including but not limited to the following times:
Tenants shall water EVENLY around the whole house a minimum of 2X per week during spring and summer and 1X per week during fall and winter subject to local ordinance.
As of now, there are no water restrictions so please make sure that you are watering a minimum of two (2) times per week. If your rental property does not have an automatic sprinkler system, it is necessary for you to have soaker hoses in your landscaping beds and portable lawn sprinklers that cover all areas of the lawn.
Hand watering is the most effective way to see that your grass is really getting the water it needs. Sprinkler methods lose a lot of water to evaporation as water is sprayed through the air and can cause runoff if you don't move a portable sprinkler regularly.
To avoid the costly expense of replacing the grass at the tenant's expense, please take time throughout the week and have a plan in place to water the lawn BEFORE it is too late.
