Tenant Newsletter
May 2025
April Showers...bring May Flowers!
REMINDER: WORK ORDER POLICY
The Maintenance Department consolidates work orders to minimize the amount of trips to your homes and exposure of Covid, Flu and other viruses.
Please ONLY SUBMIT ONE
WORK ORDER every TWO MONTHS for non-emergency/non-essential repairs. This one work order can have multiple items listed. If multiple work orders are submitted multiple times within 2 months for non-emergency/non-essential repairs, maintenance will cancel the request.
If you are having any sickness and/or virus symptoms, please inform our Maintenance Department when they coordinate your work order appointments. Please submit your repairs that are non-emergencies/non-essentials through your portal.
As a reminder your lease states the following about work orders:
For emergencies only, please call (940) 262-0091 Ext 1002 to leave a voicemail. Messages left will be checked after hours and on weekends. Please submit a work order so we have written documentation. We WILL NOT process a work order request without your written work order first through your tenant portal.
Photos must also be uploaded to support your maintenance requests.
Maintenance emergencies are:
- Water Leaks (shut off water immediately)
- Heat is out and it is below 55 degrees
- AC is out and it is above 85 degrees
- Toilets: None are working (not just one)
- Sewage backup throughout (not just a clogged drain)
- Broken windows and doors (not lockouts) If this is a lockout, you must call a locksmith and report this to maintenance via a work order once our office is open.
- Electrical: Outages (not caused by the power company or weather related) that affect major parts of the home
The HVAC systems can only perform within a 20 degree differential. If it's 100+ and you want your house to cool to 70 then you might want to invest in a portable a/c unit that you can move from room to room to create an even cooler environment.
We do not handle anything other than emergencies on the weekend and after hours. If it is non-emergency it will be handled the next business day.
If you are ever locked out of your rental property, it is your responsibility to contact and pay for locksmith services. This is not a maintenance request (see above).
Do NOT pour oil or grease down any drains including garbage disposals to prevent clogs and repairs being charged back to tenants due to misuse.
“Flushable” Wipes — and Almost Everything Else — Are Not Flushable. Here is a simple truth. Sewer systems were designed to handle two things — human waste and toilet paper. Flushing wipes increases the chances that the pipes will get blocked and cause serious problems for the sewer system in general. Repairs caused by misuse will be charged back to tenants.
Every 2 years 3G Properties will have the dryer duct cleaned as a preventative measure to reduce fire risk from build up from your dryer. This is to protect you and the property. *Please note, your landlord will be servicing the dryer vent in the coming weeks. Our maintenance team will be reaching out to schedule this service. Then the funds we collect from our tenants, will be applied to future services for you and the property.
The Importance of Dryer Vent Cleaning | Mr. Appliance
LEASE REMINDERS
DUE TO LIABILITY, UNDER NO CIRCUMSTANCES SHOULD ANY TENANT OR OCCUPANT ACCESS THE ATTIC OF THE PROPERTY FOR STORAGE OR ANY OTHER PURPOSE. You are not allowed to change your AC filters if they are located in the attic space or above 6 feet from the ground.
No temporary or above ground pools of any kind or trampolines are permitted on the property per your Lease Agreement, paragraph 12D.
If you have an addition to your family, i.e. new baby, please let us know so we can add them as occupants. We will need their name and date of birth. Any occupants 18 or older are required to complete a rental application for approval prior to them moving in.
Written communication is best! When you have questions or concerns related to your lease, policies or procedures, please email to admin@3gpropertiesgroup.com. 3G personnel will respond within 48 business hours. Thank you!
REMEMBER TO KEEP YOUR RENTER’S INSURANCE POLICY CURRENT AND UP TO DATE! All tenants and occupants 18 years and older must have renters insurance.
3G Properties Group should be named on your policy as an “additional interest” so your insurance company will automatically send us your proof of insurance and any changes or updates. If all tenants are not named on the insurance policy or we do not have a copy of your policy on file, there is a mandatory $15 landlord’s liability insurance policy charged to your rental property each month to be included in your rent payment. Tenant’s personal property is not protected unless Tenant has their own RENTERS INSURANCE.
Please send us a copy of your renewed policy so we can add to your portal:
ALL ANIMALS MUST BE APPROVED
Per your Lease Agreement, all animals must be approved prior to bringing them onto the rental property. This includes assistance and support animals. Prior to having an animal or pet, please contact Lilian at admin@3gpropertiesgroup.com so she can assist you with the approval process. Please remember to have all animals approved through Pet Screening: https://3gpropertiesgroup.petscreening.com/
Cinco De Mayo
Cinco de Mayo, celebrated on May 5, commemorates the Mexican army's victory over France at the Battle of Puebla in 1862. While it is a significant holiday in Mexico, it is celebrated more widely in the United States, often with parades, music, and traditional Mexican food. The day serves as a celebration of Mexican culture and heritage, with various festivities including dancing, festivals, and community events.
The Ultimate Cinco de Mayo Party Menu: Click Here recipes!
Chicken Fajitas
Nothing screams ‘fiesta’ like a platter of sizzling fajitas with colorful bell peppers! Marinate chicken strips in lime juice, garlic, and chili powder for 30 minutes while you slice peppers and onions.
Toss everything in a screaming-hot skillet until the chicken is cooked through and veggies are slightly charred but still crisp. The secret? Let that pan get smoking before adding ingredients – that’s what creates the legendary restaurant-style sizzle!
May 11th
3G Properties Group
Wishes all the wonderful mothers a Happy and Blessed Mother’s Day.
Thank you for your strength, love, and endless dedication.
Memorial Day is a federal holiday in the United States, observed on the last Monday in May, which in 2025 falls on May 26. It is a day to honor and mourn members of the military who have died while serving in the United States Armed Forces. The holiday commemorates all men and women who have died in U.S. military service, and it is often considered the unofficial start of summer.
