Tenant Newsletter
June 2025
REMINDER: WORK ORDER POLICY
The Maintenance Department consolidates work orders to minimize the amount of trips to your homes and exposure of Covid, Flu and other viruses.
Please ONLY SUBMIT ONE WORK ORDER every TWO MONTHS for non-emergency/non-essential repairs. This one work order can have multiple items listed. If multiple work orders are submitted multiple times within 2 months for non-emergency/non-essential repairs, maintenance will cancel the request. If you are having any sickness and/or virus symptoms, please inform our Maintenance Department when they coordinate your work order appointments. Please submit your repairs that are non-emergencies/non-essentials through your portal. As a reminder your lease states the following about work orders:
For emergencies only, please call (940) 262-0091 Ext 1002 to leave a voicemail. Messages left will be checked after hours and on weekends. Please submit a work order so we have written documentation. We WILL NOT process a work order request without your written work order first through your tenant portal. Photos must also be uploaded to support your maintenance requests.
Maintenance emergencies are:
- Water Leaks (shut off water immediately)
- Heat is out and it is below 55 degrees
- AC is out and it is above 85 degrees
- Toilets: None are working (not just one)
- Sewage backup throughout (not just a clogged drain)
- Broken windows and doors (not lockouts) If this is a lockout, you must call a locksmith and report this to maintenance via a work order once our office is open.
- Electrical: Outages (not caused by the power company or weather related) that affect major parts of the home
The HVAC systems can only perform within a 20 degree differential. If it's 100+ and you want your house to cool to 70 then you might want to invest in a portable a/c unit that you can move from room to room to create an even cooler environment.
We do not handle anything other than emergencies on the weekend and after hours. If it is non-emergency it will be handled the next business day.
If you are ever locked out of your rental property, it is your responsibility to contact and pay for locksmith services. This is not a maintenance request (see above).
Do NOT pour oil or grease down any drains including garbage disposals to prevent clogs and repairs being charged back to tenants due to misuse.
“Flushable” Wipes — and Almost Everything Else — Are Not Flushable. Here is a simple truth. Sewer systems were designed to handle two things — human waste and toilet paper. Flushing wipes increases the chances that the pipes will get blocked and cause serious problems for the sewer system in general. Repairs caused by misuse will be charged back to tenants.
Every 2 years 3G Properties will have the dryer duct cleaned as a preventative measure to reduce fire risk from build up from your dryer. This is to protect you and the property. *Please note, your landlord will be servicing the dryer vent in the coming weeks. Our maintenance team will be reaching out to schedule this service. Then the funds we collect from our tenants, will be applied to future services for you and the property.
The Importance of Dryer Vent Cleaning | Mr. Appliance
LEASE REMINDERS
DUE TO LIABILITY, UNDER NO CIRCUMSTANCES SHOULD ANY TENANT OR OCCUPANT ACCESS THE ATTIC OF THE PROPERTY FOR STORAGE OR ANY OTHER PURPOSE. You are not allowed to change your AC filters if they are located in the attic space or above 6 feet from the ground.
No temporary or above ground pools of any kind or trampolines are permitted on the property per your Lease Agreement, paragraph 12D.
If you have an addition to your family, i.e. new baby, please let us know so we can add them as occupants. We will need their name and date of birth. Any occupants 18 or older are required to complete a rental application for approval prior to them moving in.
Written communication is best! When you have questions or concerns related to your lease, policies or procedures, please email to admin@3gpropertiesgroup.com. 3G personnel will respond within 48 business hours. Thank you!
REMEMBER TO KEEP YOUR RENTER’S INSURANCE POLICY CURRENT AND UP TO DATE! All tenants and occupants 18 years and older must have renters insurance.
3G Properties Group should be named on your policy as an “additional interest” so your insurance company will automatically send us your proof of insurance and any changes or updates. If all tenants are not named on the insurance policy or we do not have a copy of your policy on file, there is a mandatory $15 landlord’s liability insurance policy charged to your rental property each month to be included in your rent payment. Tenant’s personal property is not protected unless Tenant has their own RENTERS INSURANCE.
Please send us a copy of your renewed policy so we can add to your portal:
ALL ANIMALS MUST BE APPROVED
Per your Lease Agreement, all animals must be approved prior to bringing them onto the rental property. This includes assistance and support animals. Prior to having an animal or pet, please contact Lilian at admin@3gpropertiesgroup.com so she can assist you with the approval process. Please remember to have all animals approved through Pet Screening: https://3gpropertiesgroup.petscreening.com/
Happy Best Friends Day
June 8th
Whether they’re near or far, old or new, best friends help to carry us through our lives. This June 8, National Best Friends Day, it’s time to tell them how much we appreciate their company. As the Mayo Clinic reports: “Friends help you cope with traumas, such as divorce, serious illness, job loss, or the death of a loved one. They also encourage you to change or avoid unhealthy lifestyle habits, such as excessive drinking or lack of exercise.” Today’s the day to enjoy a little one-on-one time with the people who never fail to catch us when we fall. If you want to buy a friend something special to mark the occasion, then check our list of great gifts for your best friend.
Happy Father's Day
June 15
Celebrating Dad
You are all a father should be,
Loving, strong, taking care of me.
I celebrate you on this holiday.
I love you, Dad. Happy Father’s Day!
– Joanna Fuchs
Still wondering what to cook for Dad on his special day? Treat him to some mouthwatering St. Louis-style ribs! Here's a recipe he’s sure to love:
Ingredients
2 tablespoons packed light brown sugar
2 tablespoons smoked paprika
1 tablespoon kosher salt
2 teaspoons garlic powder
2 teaspoons onion powder
1 teaspoon freshly ground black pepper
1 teaspoon ground coriander
2 racks St. Louis-style pork ribs (2 1/4 to 4 1/4 pounds each)
1/3 cup spicy brown or Dijon mustard
1 cup tomato-based barbecue sauce, divided
Instructions
Fit a wire rack inside a rimmed baking sheet.
Place 2 tablespoons packed light brown sugar, 2 tablespoons smoked paprika, 1 tablespoon kosher salt, 2 teaspoons garlic powder, 2 teaspoons onion powder, 1 teaspoon black pepper, and 1 teaspoon ground coriander in a small bowl and stir to combine.
Place 2 racks St. Louis-style ribs on a cutting board, meaty side down. Insert a butter knife between the ribs and the membrane and pull up. Use a dry paper towel to grasp the membrane and gently, but firmly, pull the membrane to completely remove it.
Brush 1/3 cup spicy brown or Dijon mustard all over the ribs, including the ends and sides. Sprinkle the spice rub all over the ribs. Pat down to make sure the spice rub adheres to the ribs. Place the ribs on the rack. Refrigerate uncovered for at least 8 hours or up to 24 hours.
When ready to cook, arrange 2 racks to divide the oven into thirds and heat the oven to 225°F. Meanwhile, let the ribs sit at room temperature for about 30 minutes.
Wrap each rack of ribs completely in heavy-duty aluminum foil. Place each rack on a separate rimmed baking sheet, meaty side up. Bake, rotating the baking sheets after 1 hour, for 2 hours total.
Unwrap the ribs and place directly on the baking sheets, still meaty side up. Return to the oven and bake, rotating the baking sheets after 1 hour, for 2 hours more. The ribs are ready when you lift the rack of ribs in the center with a pair of tongs and the ribs bend into a wide “U” shape and the spice bark (coating) cracks.
Remove the ribs from the oven. Turn the oven on to broil. Flip the ribs over and brush the bone side lightly with about 1/4 cup of the barbecue sauce. Broil one rack at a time on the upper rack until the sauce bubbles, 2 to 3 minutes. Flip the ribs over and brush the meaty side with the remaining 3/4 cup barbecue sauce. Broil one rack at a time on the upper rack until the sauce bubbles and darkens in color, 2 to 3 minutes.
St. Louis Ribs Recipe (Oven-Baked) | The Kitchn
